Frequently Asked Questions
Everything you need to know about your next set of dice.
When will my order ship?
Most orders are processed and shipped within 1-2 business days. During new product launches or holiday seasons, processing may take up to 4 business days.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not happy with your dice, you can return them in their original condition for a full refund or exchange.
Are your metal dice balanced?
Yes, our metal dice are designed for fair play. While no die is perfectly balanced, ours are engineered to ensure professional-grade randomness for tabletop gaming.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and Google Pay.
How should I care for my dice?
To prevent scratches or damage, we recommend rolling your metal or gemstone dice on a padded dice tray and storing them in a soft pouch or case.