Returns & Exchanges

At Die Hard Dice, we want to ensure your adventures are legendary, which is why we offer a 30-day return policy for any unused and unopened products. If your new loot doesn't meet your expectations, we are committed to making it right through a hassle-free exchange or refund process.

Return Process

• 1.
  Initiate Your Quest

  Contact our support team via email with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Secure the Loot

  Carefully pack the items in their original packaging to ensure they are protected from damage during their journey back to our warehouse.

• 3.
  Dispatch the Package

  Affix the provided shipping label to your parcel and drop it off at your nearest postal carrier location.

• 4.
  Claim Your Reward

  Once our team inspects the returned items, we will process your refund to the original payment method or ship out your requested exchange items.